WTS Scores Big with FOIA Modernization at USCIS

WTS fielded the production replacement for the legacy USCIS FOIA system.
The system was deployed without a hitch and was an immediate success with both official and public users. The system has already enabled the FOIA process to realize a 10x increase in productivity, allowed previously “unworkable” cases to be processed, and introduced a web-based intake process.

WTS, through Agile/DevSecOps-based development of FIRST, has engaged over 13 thousand USCIS customers in its first four months of operation—allowing the registration of almost six thousand cases for electronic delivery.